Complaints Procedure
In the event that your are unhappy about any aspect of your treatment or aftercare please bring this to our attention as soon as possible so that we can address your concerns promptly, effectively and in total confidence.
If you are not happy to discuss matters directly, we have a reciprocal arrangement with a former colleague and local practitioner who will listen to your concerns and advise you accordingly, in total confidence.
Simon Chesney, Osteopath and Acupuncturist, may be contacted on 01494 725431 or via his website: www.simonchesney.com
Alternatively you may contact the Statutory Regulator of the osteopathic profession The General Osteopathic Council directly at www.osteopathy.org.uk or by telephone on 020 7357 6655